The Terms & Delivery policy outlines our rules and practices for providing the access of Products ordered through the Aicountly platform.
- Overview - Terms of Shipping and Delivery - Customer Support
This Delivery Policy (“Policy”) forms an integral part of the Terms of Use governing your access to and use of Aicountly Software Products/Services (“Products/Services”) provided by Aicountly Interactive Services Pvt Ltd (“Aicountly”, “Company”, “we”, “us”, or “our”). The term “Products/Services” refers collectively to all digital products, cloud services, content, platforms, forums, information, updates, and releases offered through the Aicountly website and associated channels.
By accessing, using, or purchasing any Products/Services through our site, you acknowledge that you have read, understood, and agree to be bound by this Policy. If you do not agree with any portion of this Policy, you must immediately cease using our Platform.
For purposes of this Policy, the following terms shall have the meanings assigned below:
All Products/Services provided by Aicountly are digital in nature and delivered electronically. No physical shipment shall occur.
Upon successful completion of the purchase process, access to the Software/Services will be granted. You will receive an email containing:
For certain Products that require a license key for activation, Aicountly will contact you to collect any necessary information (e.g., system identifiers) required to generate and issue the license key.
Aicountly shall use commercially reasonable efforts to provide you with timely access to the Products/Services following confirmation of payment.
You acknowledge that delays in access may occur due to circumstances beyond Aicountly’s control, including, but not limited to:
If a delay occurs, Aicountly will make reasonable efforts to notify you via the registered email address and/or contact number. However, Aicountly expressly disclaims any liability for damages resulting from such delays.
By accessing the Platform, purchasing Products/Services, or otherwise using Aicountly’s offerings, you acknowledge and agree to be bound by the terms of this Policy. Should you have any concerns regarding delivery or access, you must contact Aicountly promptly through the procedures outlined in Section 6.
For any inquiries or issues related to the delivery or access of our Products/Services, please contact our Customer Support:
If you experience any delivery or access issues, please submit a written complaint to:
If your complaint remains unresolved within seven (7) working days, you may escalate the matter by contacting our Nodal Officer
This Policy, together with the Terms of Use and any additional policies (e.g., subscription, activation, payment, and refund conditions), constitutes the entire agreement between you and Aicountly regarding the delivery of our Products/Services and supersedes all prior agreements.
Aicountly reserves the right to modify or update this Policy at any time, at its sole discretion, without prior notice. Any material changes will be posted on the Platform and, where necessary, communicated via email or in-app notifications. Your continued use of the Platform after such changes constitutes acceptance of the updated Policy. If you do not agree with any modifications, you must immediately cease using the Platform.
This Policy shall be governed by and construed in accordance with the laws of the Republic of India. Any disputes arising from or related to this Policy shall be subject to the exclusive jurisdiction of the courts located in Chandigarh, India.
If you have any questions, concerns, or require further information regarding this Delivery Policy, please contact us at:
Email: support@aicountly.comBy accessing or using the Aicountly Platform, you confirm that you have read, understood, and agree to be bound by the terms of this Delivery Policy.